Amy M.
Amy M. left a 5-star rating without a written review.
Response from owner
February 19, 2025
Other reviews
Maureen Gardiner
I had a very good experience with Hopkins Air conditioning. They did my annual check-up and everything was fine.
Rafael Beato
Great honest service!
Kieth Burley
After researching and getting quotes from more than 10 different A/C companies, we ultimately chose Hopkins Air Conditioning—and I'm so glad we did.<br><br>From the very first conversation through the final installation, the entire team was professional, responsive, and genuinely focused on providing great customer service.<br><br>John Johnson was outstanding. He was incredibly knowledgeable, took the time to explain every option, answered all of my questions, and provided a fair, transparent quote. What I appreciated most was that he never tried to "sell" me anything or pressure me into upgrades I didn't need. Instead, he focused on helping me make the best decision for my home, which gave me complete confidence in choosing Hopkins.<br><br>Once we made our decision, Hopkins exceeded our expectations by scheduling and completing the installation the very next day.<br><br>Yadian and Manuel handled the installation, and they were exceptional. They worked seamlessly as a team, never seemed to stop moving, and paid incredible attention to every detail throughout the entire process. Their workmanship was top-notch, and they made sure everything was completed properly before leaving. They also took the time to walk me through the finished installation and ensured I was completely satisfied before closing out the job.<br><br>It's refreshing to work with a company that truly values professionalism, honesty, and customer satisfaction. If you're in the market for a new A/C system, I highly recommend Hopkins Air Conditioning. They earned my business, exceeded my expectations, and I wouldn't hesitate to recommend them to family and friends.
Marshette Thompson
My technician Sophia was so helpful and informative. She took her time to explain every step in the maintenance process. The customer service at Hopkins is impeccable. I will recommend to all of my friends.