Peter Lawrence
Hopkins Technicians William and Felix replaced my HVAC system with a new Carrier crossover system and I’m extremely happy with the installation. These technicians were efficient, neat, knowledgeable, courteous, and Hopkins is fortunate to have such competent technicians. I would recommend Hopkins to anyone who wants perfection!
Response from owner
March 17, 2022
Other reviews
Cindy Hope
No written review
Kevin White
My wife and I have been struggling with her back to back cancer diagnosis for the past 4 years. First breast cancer then myelodysplastic syndrome (MDS). It has been an emotional and financial struggle. Chad Hopkins helped us out by getting our A/C serviced for free after letting him know our situation. It was very kind and generous of Chad. We've been with Hopkins for years. I can't say enough about this company and the there staff.
Emily Wasserman
Horrible experience with Hopkins Air. We feel like we have been scammed out of thousands of dollars.We have brand-new AC units, and every time Hopkins Air comes out for routine service, it seems like days later the AC mysteriously breaks down. We are then told that expensive parts and labor are needed, resulting in thousands of dollars in charges—even though the units are brand new and the parts are covered under warranty.<br><br>The entire experience has been incredibly frustrating and has left us feeling taken advantage of. We have spent thousands of dollars dealing with problems that should not be happening with brand-new units, and we have lost all confidence in this company.<br><br>I would strongly recommend getting a second opinion and carefully reviewing your warranty coverage before agreeing to any repairs or paying for expensive parts and labor. Based on our experience, we will never use Hopkins Air again and strongly caution against doing business with this company.
Pearl
Thank you Eduan for all you do. You are very professional and patient. Thank you for taking the time to explain everything to me and the importance of having the suggested work done on my unit. I have been using Hopkins since 2016 and will continue to use them. Eduan Thank you again for your professionalism. You were very pleasant and honest.