Sal Colascione III

Nancy L

Wonderful !!! One word to describe Chad/Hopkins Air Conditioning service. Unfortunately my air conditioner stopped working on a Saturday night. Because I have multiple health conditions I called into Hopkins Air on that evening. I got a call back within 20 minutes. On the other end was a man named Chad. He was so polite, calm (the opposite of what I was), reassuring , and knowledgeable. Step by step he asked me questions to help him diagnose the problem over the phone. He then had me do a simple maneuver to the indoor part of my air conditioning unit, and immediately after that it started working. INCREDIBLE !! I don't know of any other company that would have been so patient and knowledgeable to help me out like he did. To top things off, he called me the next morning to see how I was doing, to see how my AC unit was working, and to set me up with an appointment to service my AC unit. Who does this nowadays? THANK YOU from the bottom of my heart Chad/Hopkins Air Conditioning. The world needs more service people like you !!

Jermaine Horne

Great service!!!

Allison Ross

I had the pleasure of having Sophia perform routine maintenance on my air conditioner and I couldn’t be more impressed with her service. She was incredibly knowledgeable and took the time to explain everything clearly, addressing all of my concerns and questions with patience and expertise. Sophia's hard work was evident throughout the entire process, and she went above and beyond the job requirements to ensure everything was running smoothly. Her professionalism and dedication truly exceeded my expectations. I highly recommend Sophia for any HVAC needs!

jan petras

Brian was perfect. I am extremely satisfied with the service. Thank you. Hopkins remains our HVAC prime contractor with trust.