All reviews
1,068 verified reviews, 4.9★ average, sorted by most recent.
Kyle Ward
Gazi He went above and beyond for me. He checked things on my maintenance call that nobody has ever checked before. He is an excellent employee and knowledgeable gentleman!!
Response from owner
December 5, 2025
karen schultz
No written review
Response from owner
December 5, 2025
Scott Ellis
Ive been using Hopkins Air for the past 4 years and they been great. Whether its been fixing issue with the ac units or installing new duct-work for the whole house (what a big difference that made in all the rooms, well worth it) they always do a good job. Highly recommended!
Response from owner
December 5, 2025
lenny s
Prompt and professional. Always feel better after they have been here. Great service as always.
Response from owner
May 10, 2022
Crisa Jacobson
Gazi is superb! He went out of his way to explain in detail how a new AC would work to my advantage. He is a very nice gentleman to work with and very kind in his ways. It is great working with him!! Thank you for everything!
Response from owner
December 7, 2024
Paul Pappas
Art was a fantastic & friendly A/C maintenance service expert. It was a pleasure having him in my home, and I felt he really knew his stuff. Plus he liked my piano playing :-)
Response from owner
December 2, 2025
Emily Smith
Gazi from John from Hopkins Air was thorough, kind, and explained everything in detail. It is rare to find people these days who do their work well and with such a positive attitude. We will always welcome Gazi to help us with our AC!
Response from owner
December 7, 2024
nortonimplants
Efficient, professional and on time!! I have no hesitation in recommending Hopkins Air Conditioning
Response from owner
September 1, 2023
Epona Jayne
The technician was wonderful, arrived exactly on time, very courteous, gave me a report, and I am a brand new customer. I look forward to a long relationship with this company that responded when my A/C went out. Thank you.
Response from owner
August 4, 2023
muchtoohard Troll
Gazi was excellent! Answered all my concerns and went above and beyond to get the coils nice and clean on my handler!
Response from owner
December 1, 2025
Brock McSwain
Tech was on time and completed maintenance in a timely manner.
Response from owner
December 1, 2025
Serge Piquette
Great service and on time
Response from owner
December 7, 2024
Marie Rene
The technician Sophia was on time, and very professional. My AC unit was due for maintenance but comes to find out that I need a breaker replacement. She went into details of what services I need to get done to keep my AC system run smoothly. She was very informative, and did a great job. Now, my AC is up and running and I would recommend her to anyone. Thank you Sophia.
Response from owner
March 5, 2025
Peter Belgard
Edoun was prompt neat and efficient. He saved the day.
Response from owner
November 27, 2025
Margaret Hollander
Excellent service. Problem was repaired quickly. The service men were amazingly neat.
Response from owner
January 10, 2025
Brittany Lippard
Spoke to Joyce she was very professional over the phone she was able to help me and answer all my questions.
Debbie Kublin
Great!
Response from owner
January 29, 2024
Chris Scrimger
No written review
Response from owner
November 26, 2025
Joe Testa
Technician arrived on time and was very professional
Response from owner
March 3, 2024
John Heezen
No written review
Response from owner
November 25, 2025
Tiffany Moss
Service repair man was friendly and knowledgeable
Response from owner
November 25, 2025
nancy carroll
Zach from Hopkins Air Conditioning serviced my unit today. Zach was on time, informed me step by step what he was doing and answered all my questions. He explained the maintenance agreement and I did sign up for it. Excellent service.
Response from owner
April 23, 2025
Viking Rigging
No written review
Response from owner
November 24, 2025
Stephen Brusca
Timely and through inspection process.
Response from owner
September 1, 2025
Christopher King
Gazi was very helpful and informative. He answed all my questions related to the HVAC system and provided a solution to my problem with the HVAC system.
Response from owner
August 9, 2024
Neil Casa
Donat was courteous and professional. The work was completed in a prompt manner.
Response from owner
November 24, 2023
Terry B
Fast service with clear explanations and affordable pricing.
Response from owner
November 20, 2025
Peter Kramer
John from Hopkins is a true asset to the company. We called Hopkins to repair our AC unit. John came out right away, diagnosed the problem (faulty motor) and rectified the situation. We will use Hopkins again for future repairs. Adding 11/19/25 - we recently had some service work done by Hopkins and our technicians were Andres and Yadian. The techs were on time, professional, worked a neat job site and got the job done efficiently and answered all our questions. Highly recommend.
Response from owner
March 31, 2022
sue wallenborn
Gazi was on time, very thorough, efficient and communicated his findings effectively. I trust the team at Hopkins. I
Response from owner
January 10, 2025
Joyce Bortnick
Always dependable and available
Response from owner
February 11, 2020
louis butera
No written review
Response from owner
October 1, 2024
Jim Brennan
Great, fast service and reasonable pricing. Will definitely use again
Response from owner
April 5, 2025
Brandi Pope
We loving working with Hopkins. They are great with our air conditioning needs. We've used them for about 3 years and wouldn't trust our home with anyone else.
Phil Schaffer
No written review
Response from owner
November 18, 2025
reg maton
Gabriel was great. Very knowledgeable and efficient. He fixed our noisy ac problem in the attic. Very easy to work with and courteous.
Response from owner
July 30, 2024
Joseph Krum
For over twenty years that have kept my home’s temperature where I set it.
Response from owner
February 6, 2021
Reed Hopkins
Great job from David. Very informative. We replace a capacitor that was starting to lose amperage. Next we will replace my small voltage box outside mounted on the wall. Cleaned the drain pipe and checked the entire unit! Ready to go for another 6 months.
Response from owner
April 23, 2025
Esmeralda Knowles
They do a great job! They were earlier than expected.
Response from owner
February 6, 2021
Gary
Have been using Hopkins for 3+ yrs. Needed repair on an AC unit. Miguel diagnosed the problem on the first visit. A part had to be ordered but he was able to temporarily adjust the unit so we could have air on demand. When the part came in, he was able to install it easily and get us back up and running in a normal fashion. Miguel was fantastic. He arrived promptly, was very friendly, courteous and knowledgeable. He kept us informed every step of the process. We highly recommend Hopkins and look forward to working with Miguel again.
Response from owner
November 10, 2023
Carol Buscaglia
Excellent customer service and highly skilled technician performed thorough maintenance on my unit.
Response from owner
October 17, 2023
P I
Cannot say enough about Hopkins Air Conditioning. This experience started months ago when we called because our AC was not cooling. Talked with David and Chuck who were Oncall. They explained there had been some storms in the area so it may be related to that. They had us reset our unit and call back in 30 minutes, Everything was cooling again. The impressive part … no charge saved them time and us money. Then we had our bi annual maintenance done and Gazi came out. Another professional clean experience. He noticed our unit’s air flow was low. After some investigation found the coil had issue. Ut oh here it comes. He asked if we had a warranty and/or labor warranty. I said I doubt it we don’t normally buy that stuff. Gazi not only was able to get the coils covered by the manufacturer warranty he investigated and found out in our passed records we actually did have a labor warranty. 2nd time Hopkins could have “made money” and did the right thing. Finally Armando arrived to replace the coils right on time, was efficient and clean. AC is cooling and running great. Hopkins Air Conditioning does not only do great honest work when needed they don’t take advantage of situations to make money. In either of the first two examples we could have been charged a service fee and to replace the coil and pay for the labor. All of this came at only the yearly maintenance charge. Thanks Hopkins Air Conditioning for keeping the high quality of your business.
Response from owner
November 14, 2025
jon greene
No written review
Response from owner
November 14, 2025
Richard
No written review
Response from owner
November 14, 2025
John Watson
Brittany was very helpful arranging a service call and Xavier on time, friendly and resolved my problem the same day. All in all a very good experience.
Response from owner
November 11, 2021
Manuel Morales
Eduan was extremely professional and fixed my clogged drain line. Also gave me some great tips to keep my unit clean! They are running a great service deal right now. Highly recommend Hopkins
Response from owner
November 13, 2025
Oscarina Torres
I made the right decision when I decided to contract HOPKINS to keep up with my AC unit maintenance; they do such a great job, John Johnston (AC Tech) is very reliable, professional, have the right technology tools to keep your unit performing more efficiently, he goes over the performance test results in detailed with you and gives you lots of tips that would save you money every month.
Response from owner
October 4, 2020
Gilbert Knauer
We have been using Hopkins for many years and always have had great service. Recently they did a great job installing a Lennox XC20 3 ton unit. The job was completed in one day. The crew was extremely professional. They protected our floors and carpets and were very neat. I strongly recommend Hopkins. Update I just had the semi annual service. Went great. Very professional and neat. Update 11-23-23 Just had emergency service today, yes on Thanksgiving. Problem fixed by Justin.Hopkins is great. Now my guests have A/C Update 4-25-24 Serviced all units. Great job as always. 5-8-24 Great as always. Serviced (3) units with KickStart. 6-11-24 Fixed faulty float switches. 6-27 Unit #3 low on Freon. Got it going for now. Found leaks and ordered new parts. Great job John. 7-8-24 Two coils replaced on Unit #3. Completed on time and cleaned up after. Works great. Great job. 7-25-24 Diagnosed Unit 4A problem which is a defective Blower Motor. Replacement is scheduled for tomorrow PM. 7-26-24 Blower Motor replaced. Unit works perfectly. Well done 10-22-24 Clogged Drain on no. 1 unit. John diagnosed it quickly. Works great. 12-10-24 Found mold on our MBR vents. Contacted Hopkins. They did a complete inspection of the ductwork and recommend replacing it. The job which was completed in just two days. The crew was efficient and caring. Another well done job by Hopkins A/C. 1-2-25. Replaced Thermostat. Well done 3-11-25 Finally replaced my AC (5 units). Went with Carrier as suggested by Hopkins. They did a fantastic job as always. I Highly recommended Hopkins AC. 7-31-25 Replaced defective iflo unit. 11-11-25 Replaced (5) iflo cartridges and flushed Drain Lines. Perfect!
Response from owner
February 23, 2018
Barbara Lew
No written review
Response from owner
November 11, 2025
Phyllis Goldberg
Eduan, our technician today, arrived promptly (having called that he was on his way), and immediately went to work on our system after we explained the problem we had. We had complete tile renovation done. We had been told the air conditioning system would be turned off completely, but it was not, it was registering 76 degrees, the system was"on/fan" and the door was open, and no furniture was covered. It was a complete dustbowl. Eduan was able to clean it up with a tuneup, although it was a complete mess. He assured us the system would be running well afterward. He was efficient, professional, and courteous and a definite asset to Hopkins Air Conditioning.
Response from owner
July 28, 2023
Mary Hammontree
Had a wonderful experience with our maintenance visit today! Very professional and polite. Truly appreciated the friendly and thoughtful way they inspected everything and told us what should be done to prevent any possible failures of our system. Hopkins Air is a good and reputable company you can trust!😀
Response from owner
November 10, 2025