All reviews
1,068 verified reviews, 4.9★ average, sorted by most recent.
Maurice Douek
Leart was extremely nice and professional and only left when he was confident that all was working properly
Response from owner
October 13, 2022
Abe General
Great customer service and the repair man was so nice to me
Response from owner
May 13, 2026
Ford Babcock
No written review
Response from owner
March 25, 2025
Ellen's Quilts
No written review
Jay Seymoure
No written review
Response from owner
December 7, 2024
M'Lisse Ramsey
No written review
Response from owner
May 24, 2024
Peter Gordon
great service and knowledgeable staff
Response from owner
November 19, 2025
burton schwartz
No written review
Response from owner
October 20, 2023
Frank Baynham
Gazi 3 is awesome! Clearly explains what we need to do to keep our unit cooling our house efficiently. Please always send him for our maintenance!
Response from owner
February 6, 2021
Andy Hall
Another excellent experience with Hoplins & Gazi- Thank you...the service is 1st class!
Response from owner
December 4, 2025
Valerie Fuchs
Our system needed a full replacement and Hopkins Air handled the entire process flawlessly. The Hopkins Team is professional, honest, courteous and fair. BIG THANKS to Neslan and his partner working non-stop to ensure an awesome install job!!! Thanks! Val Fuchs
Response from owner
March 9, 2023
Jewel McDonald
No written review
Response from owner
May 12, 2026
Brad London
Great company really helped me out in a pinch with no delays… Andres and Jr did an amazing job with the installation!! Highly recommend Hopkins air!!
Response from owner
May 12, 2026
Cora
Hopkins technicians or personable and qualified. They always arrive on time to complete the job.
Response from owner
January 10, 2025
Lois Johnson
An incredible service call today with Miguel who diagnoses and treats our A/C like a doctor ! Love Hopkins and highly recommend the company.
Response from owner
June 4, 2024
Barry Gillman
Will Recommend them to everyone I know yes yes yes
Response from owner
April 6, 2023
Lynn Sharon
Nice job through professional
Response from owner
May 12, 2026
Samuel Zalowitz
The representative did a thorough inspection of both systems and made adjustments to improve the airflow output. He answered all our questions and concerns.
Response from owner
April 10, 2023
Robert Roldan
Hopkins did a great job! Highly recommend using them.
Response from owner
March 25, 2025
Shannon Bandoblu
Gabriel was very professional and helpful.
Response from owner
May 31, 2023
Greg Horton
on-time. friendly. courteous. efficient. First class
Response from owner
January 5, 2023
renee vogel
We have been Hopkins customers since 2013. Regardless of whether the issue has been routine maintenance or problems, they have always given us prompt, reliable and excellent service. We highly recommend them!
Response from owner
December 12, 2018
Gerri Carter
Jonah was thorough, professional and and very knowledgeable! A truly 5 star company!
Response from owner
March 12, 2024
Betty Carter
Hopkins was completely professional as always. Been using them for years and will continue to be with them always.
Response from owner
July 1, 2024
Steve Washington
Excellent service, professional, always on time. I highly recommend Hopkins AC!
Response from owner
August 28, 2023
Nick Poulos
The technician was on time and did a professional job of routine maintenance on two units. Capacitors were identified as being weak. They were replaced under warranty. Good thing, otherwise $900 which is very high. Overall: good service but high prices.
Response from owner
April 24, 2024
Coral Kimball
I had a great service call. I appreciate their loyalty to their customers and their employees professionalism.
Response from owner
September 13, 2023
Nick Poulos
This visit was for our inspection of the new AC unit Hopkins installed in Jan 2026. Pedro showed up on time and waited for the inspector to arrive. Everything was perfect and the inspector signed off on everything and commented that Hopkins does nice work. Thank you!
Response from owner
May 25, 2023
William DeShong
No written review
Response from owner
May 7, 2026
Peter Bellis
Gazi was my service guy. He was fantastic!! He was thorough and professional and provided me we detailed information of what he was doing. I highly recommend Gazi if he’s available for maintenance and repairs!
Response from owner
May 7, 2026
Jan Arden
fine job
Response from owner
May 7, 2026
Edward Epstein
Great service call today by Ramniez at Hopkins AC. Ramniez is a true asset to Hopkins, a professional, knowledgeable, and personable associate that obviously knows his stuff and can be trusted to keep your system in top notch working order.
Response from owner
August 23, 2024
Will McGuire
The service guy Donat was very thorough cleaned up after and was very efficient. Would highly recommend this gentleman
Response from owner
April 5, 2025
Rob Clouse
Fast arrival and service.
Response from owner
May 7, 2026
Ben King
excellent service, tech was thorough and informative
Response from owner
December 3, 2025
Donald Craven
I highly recommend this A/C repair business. They are honest and responsive while providing expert service at a reasonable cost.
Response from owner
January 8, 2020
Mary Cote
Jonah was excellent! Very knowledgeable very sweet. Very very thorough!❤️🙏❤️
Response from owner
April 16, 2024
Michael De Biase
David was our service tech and he was fantastic.
Response from owner
December 15, 2022
ALLEN ROSEN
No written review
Response from owner
May 7, 2026
Mark S.
Ramniez was polite, professional and was kind enough to explain what all of my options were based on what my AC was doing. Excellent service!
Response from owner
March 9, 2023
Carl
Great family owned business. Excellent service
Response from owner
April 7, 2021
Judi Braman
The quality and service of their products and professionalism wins my support. Hard to find this anymore.
Response from owner
November 5, 2023
Esta McCall
No written review
Response from owner
May 5, 2026
Ellen Archambault
Hopkins Air was fantastic as usual to deal with. Andres and Yunior were the best techs. They were great professional courteous workers. Very knowledgeable and so pleasant and kind to us. What a great company. Highly recommend Andre’s and Yunior and Hopkins Air.
Response from owner
May 5, 2026
Ellen Archambault
Able to come out on a Sunday and very efficient and courteous . Right on time! Thankful
Response from owner
May 6, 2024
Lalan ShriKam
Loved Ramniez - very patient and explained everything. Got the system back up and running. Very straightforward company, clear communication
Response from owner
May 5, 2026
Lisa Holmes-Gunn
Miguel, was a terrific tech. He was helpful, efficient and a kind person. He did a great job Had additional service and was A1 as usual
Response from owner
July 12, 2021
Laurie Emmons
Once again, very happy with Hopkins A/C and Ramniez 2, the A/C professional they sent. Quick appointment, great communication (texts and phone call to say he was on his way). He needed to replace the fuse, and explained that the electrical surges are the cause. He gave me some great advice regarding getting a surge protector for my electric. He was a real sweetheart Very pleased with Hopkins and Ramniez 2! A little costlier than I anticipated for a fuse, but done fast and right (and in my attic, which is likely worth the price alone).
Response from owner
September 13, 2023
Joseph Trapanese
they were timely, efficient, did a great job regarding servicing the unit. really like their work ethic and effort.
Response from owner
August 23, 2024
Doug Bender
Donat was excellent. Efficient and very knowledgeable. Great to have him continue to service our equipment. I have requested him for our next service appointment.
Response from owner
January 8, 2020