All reviews
1,068 verified reviews, 4.9★ average, sorted by most recent.
Sheryl Kamen
Very appreciative of the time and care John is excellent!! Brian was great! Showed up on time, was quite diligent and explained everything very well Thank you
Response from owner
February 19, 2026
Elsbeth Link
No written review
Response from owner
February 26, 2026
Kyle Lauzon
Tech Chad provided Great service. Was on time and work was done correctly and complete.
Response from owner
May 14, 2024
Bill Welter
The salesman, Colson, was prompt as scheduled, knowledgeable, and very polite. The installation went as promised. The two installers, Gadrian and Andres arrived on time. They were both very polite and knowledgeable wasting no time installing the system and describing the installation to me. They left the site clean and explained the new thermostat to me. I have lived in Florida for 50yrs and I can say with no reservation that thus company was the best I have ever dealt with. Everyone was polite from top of the chain to tge installers. Thank you, Hopkins for making this an experience for my record books!
Response from owner
February 25, 2026
Suzanne Adele
Chad from Hopkins Air Conditioning was outstanding. He was professional, patient, and thorough in troubleshooting our HVAC issue, clearly explaining what was going on and identifying the root cause. Once diagnosed, he repaired it promptly and made sure everything was running properly before leaving. Highly recommend Chad and Hopkins for reliable, knowledgeable service. Thanks for an outstanding customer experience!
Response from owner
May 20, 2025
David Sterling
No written review
Response from owner
February 24, 2026
Joyce Lehnert
I highly recommend Hopkins Air Conditioning.My ac unit broke on Tuesday night n they came right over. I needed a new ac unit and they came on Wednesday and installed a new one. On Wednesday the installation manager came over to inspect the installation. All of their techs were very professional, courteous,and knowledgeable. They went above n beyond. You guys are awesome. Thank you so much.⭐⭐⭐⭐⭐
Response from owner
May 9, 2022
Eric Rajchel
Highly recommend Hopkins Air Conditioning if you are looking for an AC contractor in Palm Beach. Great experiences with them; on time, quality service and stand behind their work. Don't hesitate to use!
Response from owner
February 24, 2026
JAY EDWARDS
No written review
Response from owner
February 24, 2026
James Grogan
Jonah was amazing. He came over within 20 miniutes and stayed until he got the job done on a Saturday. I was having family in fro Boston during a blizzard and he saved the weekend Highly recommend Hopkins
Response from owner
June 18, 2025
Norman Prajzner
Signed yearly maintenance contract. Hopkins employee arrived on time and was professional and pleasant throughout the checkup on my two ac units Luis did service on my 2 ac units today. He was polite, professional and explained in detail exactly what he was doing. Highly recommend
Response from owner
September 29, 2022
David Dreisbach
Was a pleasure talking with Rich, who had helped me through this. Eduan was very knowledgeable and got me up and running. Thanks to everyone at A/C Hopkins
Response from owner
January 24, 2022
Axel-Aida Foerster
We finally upgraded to a new 2026 Carrier HVAC system, and the experience was flawless. We chose Carrier for its reliability, but we chose Hopkins Air Conditioning because they’ve provided us with top-tier maintenance for over six years. A brand is only as good as its installation, and the Hopkins team nailed it. Colton, our salesman, was polite and knowledgeable, helping us navigate our options and securing the unit quickly. The installation technicians, Andres and Yadrian, were outstanding—professional, communicative, and tidy. I especially appreciated how they thoughtfully ran the lines and pipes to ensure the system is easy to service down the road. To top it off, Neslan came by the next day to replace our UV bulbs and finalize the job. If you want a worry-free, expert installation, I highly recommend Hopkins!"
Response from owner
September 7, 2021
Adam Schneider
Knowledgeable and practical.
Response from owner
February 19, 2026
Melissa Haluska
Hopkins air conditions was the only company that answered my call late at night for an AC issue I had. They came out the next morning and immediately diagnosed and fixed the issue. Needless to say my AC has been running fine since. Thank you Hopkins! Still using Hopkins years later, thanks John at Hopkins!
Response from owner
February 6, 2021
Ed Doolan
Their servicemen were both courteous and professional in the performance of their duties.Great job by James
Response from owner
January 8, 2020
Roberto Bohrer
Andres and Yadian did excellent job installing my new hvac system.They were thorough, made sure I understood the controls functions , communicated well and after finished , left the place spotless. I’m very pleased the work they have done. Roberto Bohrer
Response from owner
February 17, 2026
Alvin Perlman
I am extremely satisfied with the new AC unit that was just installed. The technicians were efficient, polite and knowledgeable.
Response from owner
May 14, 2024
Jay Gerlitz
I was very impressed with the professionalism of Ghazi. Highly recommended to anyone that has issues with their AC unit. Very patient and personable.
Response from owner
June 12, 2024
Jeff Conecoff
Hopkins is a quality a/c resource for speedy repairs annd maintenance and fair pricing on my replacement unit.
Response from owner
February 17, 2026
Lauren Barker
No written review
Response from owner
November 24, 2021
Juliana Buete-Schnelly
No written review
Response from owner
August 28, 2024
Carol LaBounty
I have used Hopkins AC for over 37 years. They have always been very responsive to my needs. Always show up on time, always friendly and helpful to explain what is needed. Highly recommend them!!
Response from owner
May 4, 2023
Angela Vrchota
Excellent service
Response from owner
February 10, 2023
Nick Georgiev
No written review
Response from owner
June 6, 2025
Cathy Goldman
They came on time and did a great job Always appreciate Hopkins services
Response from owner
March 25, 2025
Michael Fox
I had to be away. I trusted the mechanic to do the work without us being there. Not something I do lightly. Great job called me when done. Very good company
Response from owner
January 31, 2026
Frank Gavin
Gazi came over and solved all of my issues. Great to work with and super nice. Totally satisfied with Hopkins Air!
Response from owner
July 29, 2025
Loree French
No written review
Response from owner
November 10, 2021
Francis Funke
Hopkins is a great A/C company
Response from owner
November 29, 2021
Michael Arena
Great service
Response from owner
February 11, 2026
kyle kromrey
No written review
Response from owner
February 10, 2026
Doreen Lopuzzo
Highly recommend! Quick response time and quality work and skilled technicians. Colton was great to work with. We put in a whole new air conditioning system.
Response from owner
March 9, 2023
Sara Lingard
Had an issue with a leak in our AC unit for a home we recently purchased. I contacted them last night through google and got a call first thing at 7:30 this morning to let me know someone would be by between 10-12. Allan showed up promptly around 10:30 and signed us up for the yearly maintenance fixing our issue. He was quick, professional and very efficient. Highly recommend! ___ Update Feb 2026, we got a new AC system installed for an amazing price. Everyone we worked with was super helpful and made the process very simple. We will continue to use John Hopkins for our maintenance going forward.
Michael Vulgaris
No written review
Response from owner
February 7, 2026
Brian Quintal
Great service. Technicians were polite and friendly. Fixed my ac within a day.
Response from owner
February 14, 2024
Valerie Hirsh
Always a great experience with Hopkins. Jasper was wonderful. Very professional, informative and conscientious. ..
Response from owner
October 10, 2023
Brian Sieffert
No written review
Response from owner
February 6, 2026
Joan Meyers
Highly recommend, Brian and Colton did a great job explaining and were very helpful, knowledgeable and clean. The crew was great
Response from owner
February 4, 2026
Brian Twist
Geri. Great job very informative
Response from owner
June 11, 2025
Ken Davie
Armando is excellent. Professional and kind with a great sense of humor!!!
Response from owner
January 31, 2026
Ken Davie
Excellent! Professional and polite! Gazi and Armando were great!
Response from owner
January 31, 2023
Scott M
Great job and would recommend. Excellent communication and very clean. Very professional service A 1 service.
Response from owner
August 3, 2024
Steve Barber
Gazi was terrific - prompt and courteous.
Response from owner
August 18, 2025
Ron Bortnick
As always, on time, excellent service and a pleasure to deal with.
Response from owner
February 4, 2026
Peter Lawrence
Hopkins Technicians William and Felix replaced my HVAC system with a new Carrier crossover system and I’m extremely happy with the installation. These technicians were efficient, neat, knowledgeable, courteous, and Hopkins is fortunate to have such competent technicians. I would recommend Hopkins to anyone who wants perfection!
Response from owner
March 17, 2022
stan levin
Competent, professional, understanding and courteous!!
Response from owner
February 4, 2026
Sheila Dohrman
Wonderful company great service men
Response from owner
September 24, 2024
davey pays
Thx for the quick response, Waiting for a written quote to install a heating element in the a/s unit
Response from owner
October 18, 2022
Michael Firsel
Technician showed up as scheduled. He was extremely professional, thorough, and friendly. He explained everything he did in detail and served us with a smile. This is the best experience I have had with a service technician since I bought my first home 53 years ago.
Response from owner
January 24, 2025