All reviews
1,068 verified reviews, 4.9★ average, sorted by most recent.
Matthew Cella
Gazi did a great job with my annual AC maintenance. I would recommend Hopkins for any upkeep or work you need on your air conditioning units.
Response from owner
October 14, 2025
Nancy Cuomo
No written review
Response from owner
October 14, 2025
Ameena Langford
Exceptional service!
Response from owner
October 14, 2025
Michelle Herman
Chad did a great job and was very thorough during the maintenance on our 2 units and also installing a condensate pump to resolve an issue we have with drainage. He also installed UV lights on our 2 units to help with mold issues.
Response from owner
October 14, 2025
Benny Flores
Technician came in a diagnosed an issue that was misdiagnosed by another vendor. The order the parts that were needed and had me back up and working. Very trustworthy.
Response from owner
October 13, 2025
libby israel
They came to repair my unit and I ended up buying a new unit from them. And I am very happy.
Response from owner
April 10, 2023
J J
Great installation by Hopkins. Been using them for years.
Christine Barrett
Update: HIGHLY Recommend. Had to get a new AC unit. Everyone was friendly and responsive and on time from Kathy and Joyce in the office to the installers Alonso and Johan (I think) were experienced and friendly and left my place spotless. I just switched to Hopkins and this was their first visit. Jasper was very professional and went above and beyond. He checked everything and explained anything I had questions about.
Response from owner
June 27, 2023
Carol Trombly
Sophia was early, but called to inform me. She was professional and confident. She Knew her business and told me about the Light for the AC which I purchased on her recommendation. I’d be delighted to have her again.
Response from owner
November 24, 2021
jon scavella
Gazi is great amazing and wonderful! He needs a raise in Pay !
Response from owner
October 9, 2025
Brian Douglas
Gazi has been servicing our homes in Wellington and West Palm Beach for a couple years now and has always been great, reliable, and on time. Five stars
Response from owner
September 7, 2024
Patti Kreusler Ceravolo
Beyond impressed with this company--over the top professionals--Thank You!!
Response from owner
July 1, 2024
Alicia Toal
Was very happy with Hopkins air after my neighbor’s recommendation. Gazi (the technician) was very knowledgeable and took his time explaining things and cleaning the units thoroughly.
Response from owner
June 4, 2024
David Lopes
Gazi was extremely thorough and professional. He walked me through every step of the cleaning and maintenance procedure and showed me what he was doing. He took pictures before and after and presented those to me. I’m extremely happy with the service that he provided.
Response from owner
October 25, 2024
D
Gazi was my tech today. He was professional and very thorough. Explained what he was going to do and answered all my questions. Home is cool again thanks to him. Thank you!
Response from owner
October 7, 2025
Holly Harris
Service associate was quick ,courteous and very thorough.
Response from owner
October 6, 2025
Irene LaTour
No written review
Response from owner
July 26, 2023
Kaitie Morath
Hopkins AC is top notch with service. David was our recent technician - he was professional and friendly!
Response from owner
October 6, 2025
Petra Cardenas
We love Hopkins, they are always on time and service is top notch! We especially appreciate the weekend service when needed.
Response from owner
October 6, 2025
Donna Mansfield
This is truly a wonderful company Gazi came to our home to service our AC and is very professional and did excellent work!! Zachary is also very good and efficient
Response from owner
July 18, 2024
marc wilensky
Very knowledge and efficient.
Response from owner
September 8, 2025
Karen E. Thomas
October 2, 2025: Eduan kindly notified me that he was on his way to help set up Iflo with our WiFi. He was punctual, professional, and efficient. He was also patient in making sure that I understood how to use the Iflo App, as technology is not my strong suit. I couldn’t have been happier with the service I received today! 👍👍👍
Response from owner
March 22, 2024
Adriene Fern
Gazi arrived earlier than expected and gave a thorough inspection. He was friendly, honest and I will request him again.
Response from owner
October 2, 2025
Ellie T
No written review
Response from owner
October 2, 2025
Patricia Schmidt
Great company. Work was quick and the tech (Gazi) was professional and pleasant.
Response from owner
August 23, 2024
David Bates
Got here when they said they would. Cleaned unit so i don't have problems down the road.
Response from owner
July 18, 2024
Jacob Dembowitz
Gazi did a thorough job and explained everything He was great!
Response from owner
October 1, 2025
GG
John was great, efficient and knowledgable. He made annual service a breeze! Updated review: 9/29/25 Hopkins was out at my family’s home today to completely replace the existing AC system. As everyone in Florida knows AC is not only essential but it takes a beating in this climate. They managed the job from start to finish effortlessly. It was impressive. The compressor had to be installed on rooftop requiring a crane lift. The scheduling and details of the job were well coordinated. The duo technicians that completed the work were remarkably good at their jobs. Their management and office staff match the performance. We highly recommend this company for all your AC needs. Kudos Hopkins!
Response from owner
October 25, 2024
KATHY T
They came early to the appointment and did a great job. Pleasant serviceman and knowledgeable. Covered all the problems and were very polite.
Response from owner
March 9, 2023
Elizabeth Demerling
Gazi was fast and amazing. Gave me a great deal and got the problem solved in no time. Thank you so much
Response from owner
September 29, 2025
julio Hernandez
Ervin the technician was very polite and knowledgeable. He diagnosed what was wrong with the a/c and fixed in no time. Thank you to Ervin and Hopkins Air Conditioning.
Response from owner
March 29, 2022
thom butts
Ramon was excellent.
Response from owner
April 6, 2023
Laurie R.
Excellent customer service. Very professional and polite. Thank you, Gazi!
Response from owner
July 1, 2024
Joseph C
Excellent work done, the team was conscientious about the work they did and very respectful of my home.
Response from owner
June 20, 2024
zarifa lawson
Gazi was friendly, very informative and it’s the work being done and helpful suggestions
Response from owner
September 25, 2025
Kyla Forbes
Gazi did an amazing job
Response from owner
September 25, 2025
Marilyn Milbauer
Wonderful service Miguel 3 was terrific Thank you
Response from owner
September 25, 2025
GS R
Great service and attention to details. This company has very clear the meaning of customer satisfaction.
Response from owner
July 29, 2025
Robert Greco
Scott 3 explained everything in detail, very professional, polite young man. I will certainly ask for him for my service contract appointments.
Response from owner
April 21, 2023
Jessica Garvar
fantastic service as always! Thank you Edwan!
Response from owner
March 25, 2025
T. Bertone
Much improved 5 stars. Thank you
Response from owner
August 28, 2023
Jennifer Hyland
Miguel + Hopkins were Exceptional. If I could give 10 stars, I would. Miguel is clearly an expert and what a great guy. Hopkins came to my home quickly and communicated in clear terms. They were able to fix my 22 year old unit and provide a replacement quote in under an hour. I Will be referring you to all of my clients (I’m a busy realtor, so you’ll get work through me, promise). Sincerely, Jennifer H
Response from owner
September 22, 2025
Cammi Clara
David was very personable, knowledgeable and professional. He took time to explain what he was doing as well as share specifics around what he would suggest to prolong the life of our HVAC system. I would highly recommend David as Hopkins Air for their service.
Response from owner
September 19, 2025
Marcelo A
Gazi was great and very helpful
Response from owner
September 19, 2025
Emma Green
He was pleasant, friendly and very thorough. Thanks, Emma Green
Response from owner
January 10, 2025
Marktaxel
Great service.
Response from owner
May 4, 2023
Jennifer Penning
Very professional, knowledgeable and responsive
Response from owner
September 17, 2025
Bruce Thomas
We always get prompt & professional service from Hopkins A/C. This time Gazi found a previously overlooked area of our unit that needed attention. He cleaned it and we are pleased that the unit is now running well.
Response from owner
February 5, 2021
Rita Sharinn
All of the above
Response from owner
August 14, 2023
Linda Zaskey
Tech, very polite, earlier than expected.
Response from owner
September 15, 2025