All reviews
1,068 verified reviews, 4.9★ average, sorted by most recent.
Michael Geers
Very professional and a great price. I have a fabulous maintenance contract that guarantees the integrity of my home A/C. The super professional talent supplied is a tech named David 2 and he takes care of my system as if it were his own. I cannot thank Hopkins Air enough for the customer care and technical expertise of Gazi and the guarantee of my cooling system integrity.
Response from owner
July 2, 2021
Joel Levy
The service people are excellent. The company is family owned with all the good benefits they deliver
Response from owner
February 5, 2020
Mark Taxel
No written review
Response from owner
March 10, 2026
Colandra Burrows
I meet with Colson on a Monday and my HVAC unit was installed on Wednesday. Colson was very professional knowledgeable, available and responsive to all of my questions and concerns. I received quotes from several different companies and they beat and exceeded my expectations. The great service didn’t just end with Colson, the HVAC installers arrived on time, explained everything pertaining to the job in details and walked me through the project every step of the way. The work area was left spotless. I was so impressed when the installer took the time to remove his shoes before entering inside my home. Hopkins air is the way to go for all of your HVAC needs.
Response from owner
March 9, 2026
Michael Jon
Gabriel was on point. Did our maintenance and told us what parts were needed and got the ball rolling that minute. Highly recommend Hopkins AC. I would highly recommend this company. Needed a new drain line and Hopkins Air had it scheduled right away and got the work done beautifully. Highly Recommend Hopkins AC repair
Response from owner
July 25, 2024
Marleen Ayton
Recommend Hopkins to my customers and use them myself. Their annual service contract is great for personal and income properties
Response from owner
March 7, 2026
Eric Landis
Gazi was extremely professional and thorough.
Response from owner
January 24, 2025
Robert Bove'
No written review
Response from owner
March 7, 2026
Doreen Spinelli
Courteous and professional. Took the time to explain everything clear clearly.
Response from owner
July 31, 2025
SilenceR
David 3 from Hopkins did an outstanding job. He was very professional and addressed my issue in a timely manner. I highly recommend him.
Response from owner
October 14, 2025
Jeff Bray
John was very professional and solved the issue
Response from owner
March 7, 2026
Elizabeth Pollock
David you were an excellent technician you addressed all my questions and you were very helpful. Thank you for servicing our air conditioning.
Response from owner
March 17, 2025
Drew Wright
David and Miguel were awesome…. These guys were on time, courteous and professional.
Response from owner
September 5, 2023
Justin Wright
No written review
Response from owner
March 4, 2026
Andi Miller
Jonah was a gentleman and very thorough
Response from owner
August 14, 2023
Rosmond Mayers
Wonderful service We're happy with Hopkins air Chad is great
Response from owner
March 17, 2025
David Mattiace
Hopkins replaced the Condenser and air handler. The work was done with a level of quality, cleanliness, and customer satisfaction. I would highly reccommend Hopkins Air.
Response from owner
September 1, 2023
golfghoul7
great professional service, on time, promises kept , liked their professional service so much we got their service contract renewed
Response from owner
February 25, 2023
Tracy Johnson
Hopkins Air has been great every single time they have had to come out. Couldn’t recommend them more.
Response from owner
April 29, 2025
Tom Laubenthal
Gazi and Marcos were on time, thorough and polite as always. Gazi have been our service for a while and we are very comfortable with him. Trusted. We have mold he has been keeping us aware of. At his advice, we accepted an estimator to come out.
Response from owner
October 1, 2024
Barry Gilbert
Went with them for an AC replacement and cant recommend them enough for the whole process from the sales call to the install to the service and maintenance. From the getgo they worked to get our business. When our AC died unexpectedly they still offered a deal and showed up the next morning to put in the new one. Install folks were a breeze to work with and a couple months after the install we had an issue...they showed up 45 min later to take a look at it. It was cold during the install so they topped off the coolant. We had our first maintenance today and they notify you of who is coming and when they are going to be there. The tech went above and beyond checking everything and making sure we were happy. For AC the peace of mind is worth it. We talked to alot of people too but these folks consistently went above and beyond. That has continued after the sale.
Response from owner
March 3, 2026
Matt Fendrich
No written review
Response from owner
March 1, 2026
Ann Johnson
No written review
Response from owner
March 1, 2026
richard archie
No written review
Response from owner
March 1, 2026
Miguel Gances
Excellent technical service, very professional
Response from owner
April 10, 2023
Roseann Pennisi
Art was professional, friendly, accommodating and highly knowledgeable in HVAC. My family only uses Hopkins & we always request Art !!!
Response from owner
February 28, 2023
Sheryl Kamen
Very appreciative of the time and care John is excellent!! Brian was great! Showed up on time, was quite diligent and explained everything very well Thank you
Response from owner
February 19, 2026
Elsbeth Link
No written review
Response from owner
February 26, 2026
Kyle Lauzon
Tech Chad provided Great service. Was on time and work was done correctly and complete.
Response from owner
May 14, 2024
Bill Welter
The salesman, Colson, was prompt as scheduled, knowledgeable, and very polite. The installation went as promised. The two installers, Gadrian and Andres arrived on time. They were both very polite and knowledgeable wasting no time installing the system and describing the installation to me. They left the site clean and explained the new thermostat to me. I have lived in Florida for 50yrs and I can say with no reservation that thus company was the best I have ever dealt with. Everyone was polite from top of the chain to tge installers. Thank you, Hopkins for making this an experience for my record books!
Response from owner
February 25, 2026
Suzanne Adele
Chad from Hopkins Air Conditioning was outstanding. He was professional, patient, and thorough in troubleshooting our HVAC issue, clearly explaining what was going on and identifying the root cause. Once diagnosed, he repaired it promptly and made sure everything was running properly before leaving. Highly recommend Chad and Hopkins for reliable, knowledgeable service. Thanks for an outstanding customer experience!
Response from owner
May 20, 2025
David Sterling
No written review
Response from owner
February 24, 2026
Joyce Lehnert
I highly recommend Hopkins Air Conditioning.My ac unit broke on Tuesday night n they came right over. I needed a new ac unit and they came on Wednesday and installed a new one. On Wednesday the installation manager came over to inspect the installation. All of their techs were very professional, courteous,and knowledgeable. They went above n beyond. You guys are awesome. Thank you so much.⭐⭐⭐⭐⭐
Response from owner
May 9, 2022
Eric Rajchel
Highly recommend Hopkins Air Conditioning if you are looking for an AC contractor in Palm Beach. Great experiences with them; on time, quality service and stand behind their work. Don't hesitate to use!
Response from owner
February 24, 2026
JAY EDWARDS
No written review
Response from owner
February 24, 2026
James Grogan
Jonah was amazing. He came over within 20 miniutes and stayed until he got the job done on a Saturday. I was having family in fro Boston during a blizzard and he saved the weekend Highly recommend Hopkins
Response from owner
June 18, 2025
Norman Prajzner
Signed yearly maintenance contract. Hopkins employee arrived on time and was professional and pleasant throughout the checkup on my two ac units Luis did service on my 2 ac units today. He was polite, professional and explained in detail exactly what he was doing. Highly recommend
Response from owner
September 29, 2022
David Dreisbach
Was a pleasure talking with Rich, who had helped me through this. Eduan was very knowledgeable and got me up and running. Thanks to everyone at A/C Hopkins
Response from owner
January 24, 2022
Axel-Aida Foerster
We finally upgraded to a new 2026 Carrier HVAC system, and the experience was flawless. We chose Carrier for its reliability, but we chose Hopkins Air Conditioning because they’ve provided us with top-tier maintenance for over six years. A brand is only as good as its installation, and the Hopkins team nailed it. Colton, our salesman, was polite and knowledgeable, helping us navigate our options and securing the unit quickly. The installation technicians, Andres and Yadrian, were outstanding—professional, communicative, and tidy. I especially appreciated how they thoughtfully ran the lines and pipes to ensure the system is easy to service down the road. To top it off, Neslan came by the next day to replace our UV bulbs and finalize the job. If you want a worry-free, expert installation, I highly recommend Hopkins!"
Response from owner
September 7, 2021
Adam Schneider
Knowledgeable and practical.
Response from owner
February 19, 2026
Melissa Haluska
Hopkins air conditions was the only company that answered my call late at night for an AC issue I had. They came out the next morning and immediately diagnosed and fixed the issue. Needless to say my AC has been running fine since. Thank you Hopkins! Still using Hopkins years later, thanks John at Hopkins!
Response from owner
February 6, 2021
Google User
Representative was knowledgeable, friendly, courteous and knew his trade
Response from owner
November 7, 2022
Ed Doolan
Their servicemen were both courteous and professional in the performance of their duties.Great job by James
Response from owner
January 8, 2020
Roberto Bohrer
Andres and Yadian did excellent job installing my new hvac system.They were thorough, made sure I understood the controls functions , communicated well and after finished , left the place spotless. I’m very pleased the work they have done. Roberto Bohrer
Response from owner
February 17, 2026
Alvin Perlman
I am extremely satisfied with the new AC unit that was just installed. The technicians were efficient, polite and knowledgeable.
Response from owner
May 14, 2024
Jay Gerlitz
I was very impressed with the professionalism of Ghazi. Highly recommended to anyone that has issues with their AC unit. Very patient and personable.
Response from owner
June 12, 2024
Jeff Conecoff
Hopkins is a quality a/c resource for speedy repairs annd maintenance and fair pricing on my replacement unit.
Response from owner
February 17, 2026
Christine Giovanniello
I don’t like that. they’re always trying to upsell whenever they perform any service. It’s a real turn off and I’ll be looking for a different option soon.
Response from owner
February 17, 2026
Lauren Barker
No written review
Response from owner
November 24, 2021
Christine Giovanniello
Sophia was great. Since then, every time the other tech comes out, he pushes hard to upsell. Sometimes he’s successful, but most times it’s blatantly obvious. I don’t like that behavior.
Response from owner
July 8, 2025