All reviews
1,068 verified reviews, 4.9★ average, sorted by most recent.
Juliana Buete-Schnelly
No written review
Response from owner
August 28, 2024
Carol LaBounty
I have used Hopkins AC for over 37 years. They have always been very responsive to my needs. Always show up on time, always friendly and helpful to explain what is needed. Highly recommend them!!
Response from owner
May 4, 2023
Angela Vrchota
Excellent service
Response from owner
February 10, 2023
Nick Georgiev
No written review
Response from owner
June 6, 2025
Cathy Goldman
They came on time and did a great job Always appreciate Hopkins services
Response from owner
March 25, 2025
Michael Fox
I had to be away. I trusted the mechanic to do the work without us being there. Not something I do lightly. Great job called me when done. Very good company
Response from owner
January 31, 2026
Frank Gavin
Gazi came over and solved all of my issues. Great to work with and super nice. Totally satisfied with Hopkins Air!
Response from owner
July 29, 2025
Loree French
No written review
Response from owner
November 10, 2021
Francis Funke
Hopkins is a great A/C company
Response from owner
November 29, 2021
Michael Arena
Great service
Response from owner
February 11, 2026
kyle kromrey
No written review
Response from owner
February 10, 2026
Doreen Lopuzzo
Highly recommend! Quick response time and quality work and skilled technicians. Colton was great to work with. We put in a whole new air conditioning system.
Response from owner
March 9, 2023
Sara Lingard
Had an issue with a leak in our AC unit for a home we recently purchased. I contacted them last night through google and got a call first thing at 7:30 this morning to let me know someone would be by between 10-12. Allan showed up promptly around 10:30 and signed us up for the yearly maintenance fixing our issue. He was quick, professional and very efficient. Highly recommend! ___ Update Feb 2026, we got a new AC system installed for an amazing price. Everyone we worked with was super helpful and made the process very simple. We will continue to use John Hopkins for our maintenance going forward.
Michael Vulgaris
No written review
Response from owner
February 7, 2026
Michael Origlia
Would give 5 stars but they wouldn’t show me how the upsell ultraviolet was working or not. They said they installed them but I can’t see the ultraviolet light like the previous system they replaced. I asked and the salesperson was very offended I asked to see it working instead of taking his word. These days once you pay the invoice it seems like you’re dismissed for asking a simple question. But at least the ac is working. Update: Art came to my house for service call and installed a new ultraviolet set up. Art is a great asset to Hopkins and was excellent to work with.
Response from owner
November 13, 2025
Brian Quintal
Great service. Technicians were polite and friendly. Fixed my ac within a day.
Response from owner
February 14, 2024
Valerie Hirsh
Always a great experience with Hopkins. Jasper was wonderful. Very professional, informative and conscientious. ..
Response from owner
October 10, 2023
Brian Sieffert
No written review
Response from owner
February 6, 2026
Joan Meyers
Highly recommend, Brian and Colton did a great job explaining and were very helpful, knowledgeable and clean. The crew was great
Response from owner
February 4, 2026
Brian Twist
Geri. Great job very informative
Response from owner
June 11, 2025
Ken Davie
Armando is excellent. Professional and kind with a great sense of humor!!!
Response from owner
January 31, 2026
Ken Davie
Excellent! Professional and polite! Gazi and Armando were great!
Response from owner
January 31, 2023
Scott M
Great job and would recommend. Excellent communication and very clean. Very professional service A 1 service.
Response from owner
August 3, 2024
Steve Barber
Gazi was terrific - prompt and courteous.
Response from owner
August 18, 2025
Ron Bortnick
As always, on time, excellent service and a pleasure to deal with.
Response from owner
February 4, 2026
Peter Lawrence
Hopkins Technicians William and Felix replaced my HVAC system with a new Carrier crossover system and I’m extremely happy with the installation. These technicians were efficient, neat, knowledgeable, courteous, and Hopkins is fortunate to have such competent technicians. I would recommend Hopkins to anyone who wants perfection!
Response from owner
March 17, 2022
stan levin
Competent, professional, understanding and courteous!!
Response from owner
February 4, 2026
Sheila Dohrman
Wonderful company great service men
Response from owner
September 24, 2024
davey pays
Thx for the quick response, Waiting for a written quote to install a heating element in the a/s unit
Response from owner
October 18, 2022
Michael Firsel
Technician showed up as scheduled. He was extremely professional, thorough, and friendly. He explained everything he did in detail and served us with a smile. This is the best experience I have had with a service technician since I bought my first home 53 years ago.
Response from owner
January 24, 2025
Thom Stewart
Need to share such amazing customer service and professionalism. I had Aztil Air install a new HVAC system in 2020 and since has been a nightmare with issues - I called Hopkins out of a dire need for heat in my house as I haven’t had any for 2 weeks due to Aztil. Hopkins sent me today their tech Ervine. He was so understanding of the situation did complete overview and thorough explanation of the situation currently with the heating side of this unit. He by far is one of the nicest techs I have worked with in South Florida. Due to his attentiveness and professionalism I became a new customer with Hopkins Air. Thank you Ervine I look forward to working with you again .
Response from owner
February 1, 2026
J A
Excellent service! Renewed Maintenance plan.
Response from owner
January 31, 2026
John DeMartino
Ervine and Rich(Service Manager) came out as scheduled, diagnosed our issue and resolved it. They are both very professional. Could not be more pleased with the service we receive from Hopkins!
Response from owner
January 31, 2026
Pete Sin
Gazi, excellent work today!
Response from owner
February 19, 2025
Sharon Shapiro
Would definitely recommend.Allways arrive ontime.Taking care of HVAC as needed.
Response from owner
May 19, 2023
Frank DiLascia
Technician was professional & informant with issues! Prices seem high but service is good!
Response from owner
December 12, 2025
Tbird
The quality, efficiency, and care that went into completely replacing my AC was unbelievable. I signed for the replacement Saturday, and they were ready early Monday morning! The job required extra attention as they had to entirely disassemble the new air handler AND the old one in order to remove/install them from within the attic. I don’t know anything about installing AC units but I imagine my setup was a nightmare of a job. But Andres and his colleague handled it with grace and put on a masterclass in AC replacement. I genuinely can’t thank them enough. Seriously, if you need your AC repaired or replaced. Give Hopkins a call. Yeah … AC work always has an annoying price tag associated with it. But cheap AC isn’t good. And good AC isn’t cheap. With that said, they were flexible on some components and even threw in extra products and services for free. At the end of the day it's worth every penny. It’s quality equipment that was installed by highly skilled professionals. Overall a top notch experience - highly recommend!
Response from owner
January 28, 2026
Cheryl Fatnassi
We needed A/C installed in a short time period and they had it in within 2 days. They cleaned up everything and were incredibly easy to work with!
Response from owner
April 4, 2024
John Stu Rose
The service was to follow-up on our HVAC system not producing heat. The technician replaced the circuit board as requested but also found an issue with the sensor which was faulty and replaced it. The system is now working properly. He was very efficient and got the job done in sufficient time.
Response from owner
January 21, 2026
Doug WOJCIECHOWSKI
Great service came out on a Father’s Day Sunday and had me up and running in a couple hours once again thank you very much and I’m glad that I signed up for your contract
Response from owner
July 9, 2021
nelson obikwu
Eduan was amazing. Very professional. He diagnosed the problem quickly .Very knowledgeable.
Response from owner
January 26, 2026
Newinfous sq
on time and professional. Installed a new nest thermostat and fixed existing issues. great service
Response from owner
January 23, 2026
Paul Oulahen
Hopkins were timely, efficient, honest, friendly and very fair. Don't shop around, just deal with them. Paul Highland Beach FL
Response from owner
January 23, 2026
Richard H
Just had my HVAC serviced. As always, great communication, tech and customer service. Renewed my annual contract. Ervine was outstanding!
Response from owner
January 11, 2024
Mitchell Friedman
Gargi did a great job
Response from owner
January 10, 2025
Master Tech
No written review
Response from owner
January 22, 2026
Master Tech Security camera
Technician super awesome, very professional
Response from owner
January 22, 2026
Junior
Gazi was great, clean professional & it’s been that way everytime he comes out!
Response from owner
February 9, 2024
Patricia Plichta
No written review
Response from owner
January 21, 2026
John Woodward
David as knowledgeable and a very nice technician. He let me know how the AC check was going throughout the service.
Response from owner
January 10, 2025